Classic 6-Can Lunch Cooler
If you need to return something for any reason, simply use the return form located below, securely package your return including the form and send your return to us. For faster service and to track your returns, we suggest you use UPS. You are responsible for return shipping charges; however, there is no charge for the return of defective items or items we may have shipped incorrectly. For defective items, or items shipped incorrectly, simply call us and we will make arrangements for return shipping. Please allow 14-21 business days upon receipt for processing your return.
We're here to help you with your exchanges or returns. All exchanges and returns can be made within 60 days.
Items that may not be returned:
All undergarments, tights, make-up, hair and foot care items (including toe pads, etc.), opened Swarovski bulk crystal packs, discontinued and clearance items may not be returned.
· All items must be unworn and in their original resealable packaging with tags attached.
· Laundered items cannot be returned.
· Shoes must not be worn and should be returned in undamaged shoe boxes. Boxes that have been written on and taped cannot be accepted.
Please place the package inside another shipping container or box. Please do not tape and/or label shoe box or item package and send via U.S. mail; the package gets destroyed and the product cannot be accepted for return.
FREE SHIPPING ON ORDERS OF $45+ EVERY DAY
Select one of the following shipping options in the checkout: USPS First Class Mail, UPS Sure Post, USPS Priority Mail or UPS Ground to receive free shipping to the 50 U.S. No promo code needed.
The Dance Factory is pleased to feature low, rate-quoted shipping. Depending on the weight and size of the merchandise you select and the location to which your items will be delivered, different shipping methods and prices will be offered.
To see your available delivery methods, delivery times and actual shipping charges, place your item(s) in the shopping bag and proceed to checkout.
For most internet orders, in-stock items leave our facility within 1 business day (Monday-Friday).
Note: “Business Day” means Monday-Friday, excluding holidays. We are closed for all U.S. national holidays and will resume shipping on the next business day (Monday-Friday). If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday. Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
Expedited Air Shipments:
· Standard processing time, 1 business day Monday-Friday does not apply to an expedited air shipping method. An expedited order placed by 2:00 pm EST will ship out the same day it is ordered.
· A signature is required upon delivery.
· For expedited air shipping, you must ship to a physical address. P.O. Box or APO/FPO addresses are not valid.
· Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
· UPS Saturday delivery is available for qualified locations on phone orders placed before 2 pm EST on Friday.
For special shipment requests, please contact us call at 1.888.90.DANCE (32623), Monday-Friday 8:00 am – 6:30 pm EST.